Terms and conditions.

This website is operated by Manelisi Technologies (Pty) Ltd. Section 43 of the Electronic Communications and Transactions Act 25 of 2002 requires us to make the following available to you.

By using this website you agree to these terms. If you do not, please stop using it. Nothing here takes away a right the Consumer Protection Act 68 of 2008 or any other law gives you and does not allow us to exclude.

We may change these terms. The version on this page when you use the site is the one that applies, and the date at the top tells you when it last changed.

It describes what we do and how we work. The content is general information about our capabilities.

It is not professional advice on your particular situation, and it is not an offer capable of acceptance. Nothing on this site creates a contract between us. A contract comes into existence only when we have both signed a written engagement setting out scope, fees and responsibilities.

We try to keep everything accurate and current, and we will correct mistakes when we find them. Case examples describe work we have delivered; they are not a promise of the same result for you, because the result depends on your circumstances at least as much as on ours.

This clause matters more than the others, because the assessment is the one thing on this site that produces a document you might act on. Please read it.

If you complete the company profile, we will score your answers against our maturity model, a senior consultant will read the result, and we will write back with what we found. There is no charge and no obligation on either side.

You remain responsible for your own decisions. Before you commit money or change how your organisation operates, get advice that is based on proper investigation, whether from us under a signed engagement or from someone else. We will say so in the assessment too.

We treat what you submit as confidential. It is used to prepare your assessment and to talk to you about it, and for nothing else. We will not name you or quote you publicly without your written permission. If you need a signed non-disclosure agreement before submitting anything, ask us and we will sign one. Our privacy notice covers the personal information side.

You agree not to:

We may block access where we reasonably believe any of these is happening. Some of the above is also an offence under Chapter 13 of the Electronic Communications and Transactions Act and under the Cybercrimes Act 19 of 2020.

The design, text, photography, graphics, code and the maturity model behind the company profile are owned by Manelisi Technologies (Pty) Ltd or used under licence, and are protected by copyright.

You may read the site, print pages and share links for your own internal business purposes. You may not republish our content, use it commercially, or present it as your own, without our written permission.

Our name, logo and the tagline “Integrating intelligence. Optimising operations. Delivering impact.” are our trade marks. Client and partner names and logos on this site belong to their respective owners and appear to identify work we have delivered or relationships we hold, not to suggest that those organisations endorse us.

The assessment we send you is yours to keep and to use inside your organisation, including if you decide not to work with us. Please do not publish it or pass it to a competitor of ours.

The typefaces are used under the SIL Open Font License 1.1.

This site links to other websites and relies on Google reCAPTCHA and Google Analytics. We do not control any of them and we are not responsible for their content or their practices. Following an external link is at your own risk, and the terms of that site apply once you get there.

We would like the site to be available all the time and we take reasonable steps towards it, but we do not guarantee it. It may be unavailable for maintenance, or because of a failure at our host or somewhere else on the internet. We may change or withdraw any part of it without notice.

The two forms depend on services outside our control. If a form will not submit, please email support@manelisi.com or telephone +27 12 007 2568 instead, and we will pick it up.

This clause limits what we owe you if something goes wrong. It is written to be reasonable rather than to exclude everything, and it does not apply where the law does not allow it to.

How we handle personal information is set out separately, in our privacy notice, which forms part of these terms. It covers what we collect, the grounds we rely on, who else sees it, how long we keep it and the rights POPIA gives you.

These terms are governed by the law of the Republic of South Africa. You and we consent to the jurisdiction of the South African courts, and to the jurisdiction of the Magistrate’s Court for any claim within that court’s limits, which is intended to keep small disputes cheap to resolve.

Before either of us starts proceedings, please raise the problem with us in writing and give us a fair chance to put it right. Most things are fixable by a phone call.

If any part of these terms turns out to be unenforceable, the rest stands.

For anything about these terms, or about the website:

Notices to us must be in writing and sent to the email address above. Notices to you go to the address you gave us. Neither of us waives a right by not enforcing it straight away.